Where is Culture Visible? You can see workplace culture in how people act. Such as when a deadline is tight, and a team has to choose between cutting corners or raising a concern. Or, when a colleague speaks up in a meeting with a different perspective and the room either leans in or shuts it […]
Leadership Development That Keeps Pace With the Work
Real-Time Tools for Leaders: Microlearning and Just-in-Time Training in Action Leadership rarely arrives neatly packaged. It shows up in the middle of a difficult conversation, a shifting priority, or a moment of uncertainty where clarity is expected immediately. In those moments, leaders are not drawing on a comprehensive course or last quarter’s workshop. They rely […]
By David Quigley,MSW, PHR, Board-Certified Coach How would you answer a physician who asked during new employee orientation, “Do you really expect us to smile all the time?” That question stimulated an interesting discussion in a group of newly-hired clinical and non-clinical hospital staff which resulted in clarifications and several key insights. I continue to […]
by David Quigley, MSW, PHR, Board-certified Coach Have you ever had a loved one in a nursing home? My spouse and I have both worked in hospitals and healthcare for the past several decades and I have been keenly interested in what constitutes exceptional care for the patient and family. We are currently in a […]
